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Client service Posts
ChatGPT & Generative AI in Law Firms: New Report Shows Opportunities Abound
A new report discusses the evolving attitudes towards the use of generative AI and ChatGPT within law firms, surveying lawyers about the opportunities and potential risks.
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Australian Legal Market Midyear Update (FY 2023)
Within a difficult first half, law firms show potential for a recovery.
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Market for Alternative Legal Services Growing Dramatically, Global Report Shows
The market for alternative legal services providers (ALSPs) is showing itself to be a highly dynamic part of the overall legal ecosystem.
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U.S. Legal Market Report 2023: Mixed Results and Growing Uncertainty
The state of the U.S. legal market is presented in a new report by the Thomson Reuters Institute.
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U.S. Legal Market Report 2023: Mixed Results and Growing Uncertainty
The state of the U.S. legal market is presented in a new report by the Thomson Reuters Institute.
Read more2022 Australia: State of the Legal Market Report
Many of Australia’s largest firms performed well in the financial year (FY) of 2022. The market may serve as a beacon for other firms globally.
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Stellar Performance 2022 Report: The Post-Pandemic State of Stand-out Lawyers
Thomson Reuters’ newly published “Stellar Performance 2022: A Survey of Stand-out Talent” report closely examines how law firms are managing their talent in the post-pandemic landscape.
Read more2021 Australia: State of the Legal Market Report
Australian firms have been hailed a “beacon of innovation” fueled by technology, necessity and crisis. How are they maintaining resilience in 2021?
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10 Ways to Boost Your Legal Expertise for Optimal Client Service
Boosting the legal expertise of lawyers is one way to optimise client service delivery for law firms looking to expand their share of their clients’ spend.
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