{"id":2627,"date":"2023-10-09T06:07:00","date_gmt":"2023-10-08T22:07:00","guid":{"rendered":"https:\/\/insight.thomsonreuters.com.hk\/legal\/posts\/ai-governance-illuminated-by-microsoft-loreal"},"modified":"2024-03-06T18:42:33","modified_gmt":"2024-03-06T10:42:33","slug":"responsible-ai-insights-from-microsoft-loreal-at-thomson-reuters-techfuture","status":"publish","type":"post","link":"https:\/\/insight.thomsonreuters.com.hk\/legal\/posts\/responsible-ai-insights-from-microsoft-loreal-at-thomson-reuters-techfuture","title":{"rendered":"Responsible AI: Insights from Microsoft, L\u2019Or\u00e9al at Thomson Reuters’ TechFuture"},"content":{"rendered":"

Artificial intelligence (AI) is reshaping industries and transforming the way businesses operate. While its potential is immense, it’s not without challenges. In TechFuture\u2019s latest webinar, Charting the Path of AI Governance<\/span>,<\/a> leading voices from Microsoft, L\u2019Oreal, TR Labs and other experts shared their valuable insights on navigating the complex landscape of AI governance. Here are five key takeaways from the discussion.<\/h4>\n

Cultural shifts are necessary for AI governance<\/h3>\n

Generative AI revolutionising the business landscape. Organisations are at a turning point where it is not just about developing AI policies but reimagining organisational culture.<\/p>\n

AI governance, as highlighted by Legal Innovation Consultant, Anna Lozynski, is not just for lawyers to put into practice. There are regulatory and ethical considerations to consider, too. \u201cAI governance is no different to usual governance… (It’s about) considering the impact of AI at an enterprise level,\u201d said Anna.<\/p>\n

Within such an evaluation, the crucial questions to answer are: does your organisation have an AI policy, what risks does it cover, and does it align with ethical and regulatory frameworks? Anna emphasised the importance of considering the opportunities that AI can safeguard, too.<\/p>\n

Katherine Jones, Partner at Colin Biggers &<\/span> Paisley and digital governance expert, underscored the need for a cultural shift within organisations. “We need to embrace AI. It’s not going away and it has more benefits than detriments, but it needs to have a proper framework,” she said.<\/p>\n

Katherine urged that such a shift requires businesses to develop a culture where AI is not seen as a standalone tool but an integral part of their processes, supported by policies and guidelines. She highlighted the importance of understanding clients’ needs and defining the right parameters when developing a framework for AI use.<\/p>\n

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\u201cAI…is not new. What is new is ChatGPT and the subset of AI called generative AI…which has been the fastest adopted technology in history.\u201d <\/span><\/p>\n

Anna Lozynski, Incite Legal Tech<\/span><\/p>\n<\/blockquote>\n

Principles of Responsible AI<\/h3>\n

Many organisations are diligently shaping their AI governance and Microsoft has been committed to establishing timeless standards for AI use for years. Clayton Noble, Head of ANZ Legal, highlighted that “what underpins so much of governance is…to ensure the development, deployment, and use of AI systems is safe and responsible.” Microsoft’s standards are grounded in the following six fundamental principles:<\/p>\n

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  1. Privacy<\/strong><\/li>\n
  2. Security<\/strong><\/li>\n
  3. Safety<\/strong><\/li>\n
  4. Lack of bias (fairness)<\/strong><\/li>\n
  5. Accountability<\/strong><\/li>\n
  6. Transparency<\/strong><\/li>\n<\/ol>\n

    Professor Amandeep Sidhu, Academic Dean, Institute of Health Management, added to Microsoft\u2019s principles stating that \u201c…in the domains of education and healthcare particularly, every decision that generative AI makes these days needs to be inspectable<\/span> and overridable… (as an) extension of explainable AI\u201d.<\/p>\n

    \u201cAt the heart of it is a reinforced learning model built on human feedback,\u201d he said.\u00a0 The data and AI governance expert believes the technology being built will evolve on an almost weekly basis, therefore, it is critical that development teams:<\/span><\/p>\n